Privacy policy

How is my information protected?

Our servers are hosted in a protected environment with secure backups performed regularly. All passwords assigned during the signup processes are protected and cannot be decrypted.

We update our security system regularly and perform ongoing research on new practices and technologies that can improve our services.

Our service is hosted on third party servers which may be outside the EEA.

Does StepJockey use cookies or other tracker technologies?

StepJockey uses cookies to provide basic functionality and to improve the performance and user experience throughout the site. We may also store encrypted information about you using cookies which we can access when you visit our site in future.

How will you communicate with me?

By becoming an account holder, you agree with our Terms of Use and agree that we may provide you with information about our site (whether by email or any other medium) that we consider appropriate. You may opt-out of receiving these materials and notifications by writing to or emailing us to inform us that you wish to be removed from our contact list.

Will you share information about me with anyone else?

As a general rule, StepJockey will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. From time to time, StepJockey may use third parties to collect or distribute information to you and other members. StepJockey will protect confidentiality and security of that information, and not allow such third parties to use that information other than in connection with the provisions of the Service. StepJockey may preserve Content and may disclose Content to any third party if required to do so by law or in good faith belief that such preservation or disclosure is necessary to:

a) comply with legal process

b) enforce the Terms of Use.

c) respond to claims that any Content violated the rights of third parties

d) protect the rights, property, or personal safety of StepJockey, its members and the public

What are the choices available to me regarding collection, use and distribution of my information?

If you do not wish to receive our mailings, you can unsubscribe at any time by clicking on the “unsubscribe” link included on all communications. You also have choices regarding cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject all cookies, you will be unable to use the parts of the StepJockey service that required registration in order to participate.

StepJockey does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party who has an independent right to use your information and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service or not to participate in certain promotions or contests.

How can you access, update or delete your information?

You may change any or all of your information by contacting the StepJockey Team on 0203 397 8377 or emailing us.

What security procedures are in place to protect the loss, misuse or alteration of my information?

Your account information is password protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. Remember to log off your computer or close your browser window when you have finished your work to ensure that others cannot access your personal information and correspondence.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, StepJockey cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best efforts to ensure its security on our systems.

What do you do with my financial information?

Our payment provider is PayPal and StepJockey do not store any of your financial details or credit card information. With PayPal you can pay for your smart signs using any of the major credit or debit cards, or a PayPal account.

What else should I know about my privacy?

Please note that whenever you voluntarily disclose personal information online that information can be collected and used by others. In short, if you disclose personal information online that is accessible to others, you may receive unsolicited messages from other parties in return. You should be aware that you access other websites, using the links provided, these are outside our control. If you provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the StepJockey’s Privacy Policy will no longer apply. This policy may change from time to time, so please check back periodically. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and any information about yourself. Please be careful and responsible whenever you are online.